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Availity ^®

Online Training

Have you recently joined our provider network(s), added a new line of business, added a physician to your practice or hired new staff members in your office? If so, click on the web-based training tools below. Please allow a few minutes for presentations to load. These presentations include audio, so please remember to turn up your volume.

Learn about what's new and find out what it means for you and your staff.

Orientation

Online Tools

Adding a Billing Agent on Availity (4 minutes)
CareProfile^®Clinical Solution (5 minutes)
Claim Reconciliation Tool - Administrative Solution (7 minutes)
E-Contact Management System User Guide (2 minutes)
Electronic Claim Submission - Administrative Solutions (3 minutes)
Electronic Funds Transfer (4 minutes)
Electronic Solutions You Can Bank On (6 minutes)
Getting Started with CareCalc (4 minutes)
Introducing the Next Generation Provider Manual (5 minutes)
Verifying Eligibility and Benefits on Availity (6 minutes)

Products

BlueCare Basics^® (4 minutes)
BlueOptions^® (6 minutes)
BlueSelect (6 minutes)
FamilyBlue Medical Discount Card (5 minutes)
GoBlue (5 minutes)
Introducing Miami-Dade Blue (4 minutes)
Over 65 Products (1 minute)

Other Resources

Coordination of Benefits Overview (7 minutes)
Financial Programs (5 minutes)
HIPAA-AS 5010 and ICD-10 (5 minutes)
Introducing Comfort Blue - Hospice Care Management Program (5 minutes)
Introducing Florida Blue (4 minutes)
Medicare Crossover Claims Explained (4 minutes)
Michigan Public School Employees Retirement System (3 minutes)
Overpayment Recovery Program Changes (5 minutes)
Provider Administered Drug Program (4 minutes)
Provider Appeals (4 minutes)
Standard Adjustment Process (3 minutes)
Understanding BCBSF ID Cards (5 minutes)

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An Independent Licensee of the Blue Cross and Blue Shield Association.

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Health is offered by Blue Cross and Blue Shield of Florida, Inc. (BCBSF). Dental, Life and Disability are offered by Florida Combined Life, Inc., an affiliate of BCBSF. Workers Comp is offered by Comp Options, Inc. d/b/a OptaComp, a subsidiary of BCBSF. All companies are Independent Licensees of the Blue Cross and Blue Shield Association.